Announcement for Utility Customers

The City of Falmouth had a recent rate increase regarding utilities effective on bills for August 2018.

A breakdown is being provided to help customers understand the changes you are seeing with your utility bill.

If you believe there are issues that exceed this rate increase, please call City Hall so we may address the issue: 859.654.6937 or you may email any of the clerks at Administrative Assistant swright@cityoffalmouth.com, Utility Clerk bstevens@cityoffalmouth.com, Accounts Payable sbishop@cityoffalmouth.com, or City Clerk cohara@cityoffalmouth.com.

Keep in mind we are experiencing a high volume of calls; if you are sent to voicemail PLEASE leave a message with your name and phone number so we can return your call as soon as possible.

Rates for Water:

First 2,000 $28.55 [$19.03]
Next 3,000 $6.05 [$4.03] per 1,000 gallons
Next 5,000 $5.96 [$3.97] per 1,000 gallons
Next 40,000 $5.82 [$3.88] per 1,000 gallons
Over 50,000 $5.82 [$3.88] per 1,000 gallons

Rates for Sewer:

First 2,000 $24.23 [$16.15]
Next 2,000 $6.06 [$4.04] per 1,000 gallons
Next 2,000 $6.06 [$4.04] per 1,000 gallons
Over 6,000 $6.06 [$4.04] per 1,000 gallons

Rates for Electric:

Customer service charge will be $19.25 [$18.00].
0-15- KWh, $.106 [$.099] per KWh.
All KWh over 150 will be $.106 [$.099] per KWh.

We are here to help and assist our customers in any way that we can. We understand your concerns and we will make sure your bills are correct and that you have all the information you need regarding your utility bill.

In the effort to help customers be aware of their usage and possibly help lower the cost of utility bills we have compiled pamphlets to help with reducing water and electric cost. If you email any of us we will gladly send you all the information we have collected, or you may stop by City Hall and we have printouts available.